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INTERNSHIP PROGRAM FOR
profile commercial technician

Learning outcomes for apprenticeships in class III

Qualification HAN.01. – Conducting sales

Subject, skill or competence: Occupational health and safety

The learner applies individual and collective protection measures while performing professional tasks

The student performs the following activities within the framework of the described Learning Outcome in apprenticeship:

  • describes the individual and collective protective equipment used during professional tasks
  • selects individual and collective protective equipment for the type of work performed

Subject, skill or competence: Occupational health and safety

The student organizes the workplace in accordance with the requirements of ergonomics, occupational health and safety, fire protection and environmental protection regulations

The student performs the following activities within the framework of the described Learning Outcome in apprenticeship:

  • applies the principles of organization of workplaces related to the use of equipment
  • describes the ergonomic requirements for the workstation
  • Determines actions to prevent fire or other hazards in the workplace
  • uses the instructions for operating technical equipment when performing professional tasks

Subject, skill or competence: Fundamentals of commerce

The student performs professional tasks using information technology

The student performs the following activities within the framework of the described Learning Outcome in apprenticeship:

  • Uses information technology systems used in commerce, such as office suite, sales programs
  • operates the sales system according to the instruction manual

Subject, skill or competence: Fundamentals of commerce

The student uses the terminology of commercial commodity science

The student performs the following activities within the framework of the described Learning Outcome in apprenticeship:

  • Explains the concepts of commodity science, such as assortment, commodity, commodity group, standard, quality, use value, quality acceptance
  • recognizes selected food and non-food commodity groups on the basis of commodity characteristics
  • qualifies the goods to the appropriate assortment group
  • classifies goods and services according to the structure of the Polish Classification of Goods and Services, assigning them to sections, divisions, groups and classes

Subject, skill or competence: Organizing sales

The student performs the work of ordering goods

The student performs the following activities within the framework of the described Learning Outcome in apprenticeship:

  • checks the inventory of goods
  • prepares data for ordering goods
  • determines the quantity and type of goods to order
  • places an order for goods by fax, e-mail or telephone
  • draws up an order for goods

Subject, skill or competence: Organizing sales

The student takes delivery of goods in accordance with the rules of the trade

The student performs the following activities within the framework of the described Learning Outcome in apprenticeship:

  • applies the algorithm for the receipt of goods
  • reads the information on the packaging of goods
  • performs acceptance of goods in terms of quantity and quality
  • draws up documents related to the receipt of goods
  • Checks the documents received from the supplier for formality and accounting
  • establishes discrepancies between the goods delivered and those ordered
  • Indicates ways to deal with defective, damaged or destroyed goods

Subject, skill or competence: Organizing sales

The student performs activities related to the preparation of goods for sale

The student performs the following activities within the framework of the described Learning Outcome in apprenticeship:

  • performs quantitative and qualitative inspection of goods for sale
  • marks goods according to the rules established in the trade
  • selects the packaging for the type of goods
  • calculates wholesale and retail prices including calculation of margins, discounts and rebates
  • distinguishes between systems that protect warehouses and goods from theft
  • chooses the principles of preparing goods for sale according to the assortment
  • applies protection of goods against damage, theft and destruction

Subject, skill or competence: Organizing sales

The student arranges goods in the warehouse and on the sales floor

The student performs the following activities within the framework of the described Learning Outcome in apprenticeship:

  • applies methods and forms of goods display
  • selects ways to arrange goods due to the sales method used
  • lists the general rules for the arrangement of merchandise groups in the store, taking into account the weight of the goods and the size of the packaging, the physical and chemical characteristics and the required storage conditions, the size and frequency of sales of the goods, the industry and the assortment group of goods
  • prepares displays of goods for sale

Subject, skill or competence: Merchandise sales

The student identifies the sales mix and presents the sales offer

The student performs the following activities within the framework of the described Learning Outcome in apprenticeship:

  • defines the types of commodity assortments, such as narrow, wide, shallow, deep
  • divides the assortment into commodity groups
  • Provides information to the customer on how to use and store the purchased goods
  • presents the customer with the qualities of the goods sold
  • Uses email and online resources to obtain and gather information about goods

Subject, skill or competence: Merchandise sales

The student conducts a sales conversation

The student performs the following activities within the framework of the described Learning Outcome in apprenticeship:

  • lists the rules for conducting a sales conversation
  • characterizes the stages of a sales conversation
  • selects the method of conducting a sales conversation according to the type of customer

Subject, skill or competence: Merchandise sales

The student carries out customer orders in various forms of sales

The student performs the following activities within the framework of the described Learning Outcome in apprenticeship:

  • checks the availability of goods
  • Conducts correspondence with the customer regarding the execution of the order
  • Provides clarification to customer inquiries regarding order processing
  • prepares sales documents such as invoice, bill, correction invoice and warehouse document of external release (WZ)
  • determines the amount due for the goods sold
  • accepts payments and receivables in cash or non-cash form
  • performs packaging and dispensing activities
  • selects the method of packaging goods depending on the type of goods and customer expectations
  • Informs the customer of rights regarding return of goods and warranty
  • Informs the customer about the organization and the conditions for receiving the goods

Subject, skill or competence: Merchandise sales

The learner performs activities related to the operation of the checkout counter

The student performs the following activities within the framework of the described Learning Outcome in apprenticeship:

  • prepares the checkout stand for operation
  • operates the fiscal cash register in accordance with the operating instructions
  • secures and discharges utilities
  • prepares cash documents in accordance with established rules
  • applies computer programs to record cash settlements
  • uses specialized equipment for monetary settlements

Subject, skill or competence: Merchandise sales

The student applies the procedures of the complaint procedure

The student performs the following activities within the framework of the described Learning Outcome in apprenticeship:

  • accepts the claim
  • describes the rules for accepting and handling complaints
  • Informs the customer about the ways to handle complaints
  • fills out documents related to the complaint of goods
  • defines the ways of complaint procedure depending on the type of reported complaint

Subject, skill or competence: Personal and social competence

The student observes the principles of culture and ethics while performing professional tasks

The student performs the following activities within the framework of the described Learning Outcome in apprenticeship:

  • lists the rules and procedures that apply in the work environment
  • identifies ethical and legal principles related to the protection of intellectual property and the protection of personal data
  • lists the universal principles of culture and ethics
  • recognizes violations of ethics
  • Uses forms of politeness in written and oral communication

Subject, skill or competence: Personal and social competence

The student observes secrecy related to his profession and workplace

The student performs the following activities within the framework of the described Learning Outcome in apprenticeship:

  • obtains personal data in accordance with the law
  • Follows security rules when processing and transferring personal data
  • stores customers’ personal data in accordance with the law
  • outlines the consequences of failing to respect the secrecy associated with your profession and workplace

Learning outcomes for apprenticeships in class IV

Qualification HAN.02 – Conducting commercial activities

Subject, skill or competence: Occupational health and safety

The learner applies individual and collective protection measures while performing professional tasks

The student performs the following activities within the framework of the described Learning Outcome in apprenticeship:

  • describes the individual and collective protection measures used during professional tasks
  • selects individual and collective protective equipment for the type of work performed

Subject, skill or competence: Occupational health and safety

The student organizes the workplace in accordance with the requirements of ergonomics, occupational health and safety, fire protection and environmental protection regulations

The student performs the following activities within the framework of the described Learning Outcome in apprenticeship:

  • applies the principles of organization of workplaces related to the use of equipment
  • describes the ergonomic requirements for the workstation
  • Determines actions to prevent fire or other hazards in the workplace
  • uses the instructions for operating technical equipment when performing professional tasks

Subject, skill or competence: Fundamentals of commerce

The student performs professional tasks using information technology

The student performs the following activities within the framework of the described Learning Outcome in apprenticeship:

  • Uses information technology systems used in commerce, such as office suite, sales programs
  • operates the sales system according to the instruction manual

Subject, skill or competence: Fundamentals of commerce

The student uses the terminology of commercial commodity science

The student performs the following activities within the framework of the described Learning Outcome in apprenticeship:

  • defines the concepts of commodity science, such as: assortment, commodity, commodity group, standard, quality, use value, quality acceptance
  • recognizes selected food and non-food commodity groups on the basis of commodity characteristics
  • qualifies the goods to the appropriate assortment group
  • classifies goods and services according to the structure of the Polish Classification of Goods and Services, assigning them to sections, divisions, groups and classes

Subject, skill or competence: Planning sales activities and monitoring budget execution

The student uses promotional tools appropriate to the commercial offer

The student performs the following activities within the framework of the described Learning Outcome in apprenticeship:

  • defines the role of promotion in the marketing activities of the enterprise
  • selects promotional tools to match the strategy of the trading company, such as promotion aimed at wholesale customers, discounts depending on the volume of purchases promotion aimed at final consumers, demonstrations, tastings, free samples
  • selects promotional tools for the commercial offer of the enterprise

Subject, skill or competence: Planning sales activities and monitoring budget execution

The student plans sales activities on the basis of the economic analysis carried out

The student performs the following activities within the framework of the described Learning Outcome in apprenticeship:

  • draws up a schedule of planned sales activities
  • anticipates the actions of competitors in relation to planned sales activities
  • Matches sales tasks and activities to the set target

Subject, skill or competence: Management of commercial activities

The student makes men's hairstyles based on designs

The student performs the following activities within the framework of the described Learning Outcome in apprenticeship:

  • draws up an inquiry in accordance with the rules of commercial correspondence
  • points out errors in the inquiry commercial offer
  • lists the features of a commercial offer attractive to customers
  • draws up a commercial offer addressed to individual and institutional customers

Subject, skill or competence: Management of commercial activities

The student prepares standard forms of business correspondence

The student performs the following activities within the framework of the described Learning Outcome in apprenticeship:

  • identifies the elements of the content of a business letter
  • prepares business documents in paper and electronic form, e.g. inquiry, quotation, complaint
  • prepares correspondence with contractors and employees in electronic form
  • Responds to inquiries regarding service delivery and complaints

Subject, skill or competence: Management of commercial activities

Student enters into sales contracts

The student performs the following activities within the framework of the described Learning Outcome in apprenticeship:

  • lists the elements of a sales contract
  • Modifies provisions in the contract of sale of goods for their correctness
  • fills out the sales contract form

Subject, skill or competence: Management of commercial activities

The student prepares sales price calculations

The student performs the following activities within the framework of the described Learning Outcome in apprenticeship:

  • Describes strategies for determining selling price, such as: Charm pricing, Skimming pricing, Benchmarking, (anchoring).
  • calculates the margin of sales of a good or service
  • calculates the selling price of goods or services
  • calculates the unit price of a good or service

Subject, skill or competence: Management of commercial activities

The student orders goods and services from suppliers

The student performs the following activities within the framework of the described Learning Outcome in apprenticeship:

  • develops criteria for selecting suppliers
  • selects a commercial offer for the supply of goods in accordance with the principle of rational management of financial resources
  • draws up an order for goods and services

Subject, skill or competence: Organizing warehouse management

The student conducts warehouse management: selects the type of warehouse, equipment, warehouse space for the range of goods; plans purchases of goods; documents business events related to warehouse management

The student performs the following activities within the framework of the described Learning Outcome in apprenticeship:

  • lists and characterizes the types of commodity inventories, such as working inventory, reserve inventory
  • distinguishes between warehouse documents
  • fills out warehouse documents
  • calculates inventory according to data
  • draws up the demand for goods

Subject, skill or competence: Organizing warehouse management

The student manages the circulation of documents in the enterprise: applies the laws on collection, processing of documents, secures documents in accordance with the law

The student performs the following activities within the framework of the described Learning Outcome in apprenticeship:

  • distinguishes between archival categories
  • distinguishes between the types of documents collected in an enterprise
  • classifies documents by archival category
  • lists the rules for handling office records
  • applies the rules for storing documentation prepared in electronic form

Subject, skill or competence: Organizing warehouse management

The student applies specialized commercial and warehouse software to perform professional tasks

The student performs the following activities within the framework of the described Learning Outcome in apprenticeship:

  • prepares warehouse circulation documents in a computer program
  • prepares sales documentation in a computer program
  • prepares documents of monetary turnover in a computer program

Subject, skill or competence: Conducting after-sales activities

The student performs activities related to receiving and processing complaints

The student performs the following activities within the framework of the described Learning Outcome in apprenticeship:

  • complies with the law on the complaint procedure
  • fills out claim forms
  • Verifies claim documentation for correctness of preparation
  • develops a procedure for handling complaints in a commercial enterprise

Subject, skill or competence: Organizing warehouse management

The student supports the customer in the use, products or services provided

The student performs the following activities within the framework of the described Learning Outcome in apprenticeship:

  • provides information about the good or service and the use of the sold good or service
  • advises the customer on the type of goods or services
  • presents the use of the good or service

Subject, skill or competence: Preparation of economic and financial documentation

The student records business operations of purchases and sales on balance sheet accounts and profit and loss accounts

The student performs the following activities within the framework of the described Learning Outcome in apprenticeship:

  • determines the content of the economic operation on the basis of the accounting evidence
  • posts economic operations of purchase and sales confirmed by accounting evidence in accordance with accounting principles
  • distinguishes between types of business operations concerning purchases and sales due to their impact on balance sheet components
  • analyzes the records of balance sheet operations and profit and loss accounts of purchases and sales

Subject, skill or competence: Preparation of economic and financial documentation

The student prepares calculations of the unit cost and selling price of a good or service

The student performs the following activities within the framework of the described Learning Outcome in apprenticeship:

  • lists the components of the selling price
  • calculates the unit cost of a good or service including the trade margin
  • calculates the net and gross selling price of a good or service
  • calculates the margin by various methods, such as: from a hundred, in a hundred

Subject, skill or competence: Personal and social competence

The student observes the principles of culture and ethics while performing professional tasks

The student performs the following activities within the framework of the described Learning Outcome in apprenticeship:

  • lists the rules and procedures that apply in the work environment
  • identifies ethical and legal principles related to the protection of intellectual property and the protection of personal data
  • lists the universal principles of culture and ethics
  • recognizes violations of ethics
  • Uses forms of politeness in written and oral communication

Subject, skill or competence: Personal and social competence

The student observes secrecy related to his profession and workplace

The student performs the following activities within the framework of the described Learning Outcome in apprenticeship:

  • obtains personal data in accordance with the law
  • Follows security rules when processing and transferring personal data
  • stores customers’ personal data in accordance with the law
  • outlines the consequences of failing to respect the secrecy associated with your profession and workplace

Subject, skill or competence: Organizing the work of small teams

The student plans and organizes the work of the team to complete the assigned tasks

The student performs the following activities within the framework of the described Learning Outcome in apprenticeship:

  • selects the scope of work for the job
  • draws up a work plan for the team

Proaccers

Start an internship at your dream company

Read about the offer of companies that carry out internships for the students of the Technical School Complex. W. St. Reymonta in Czartajew.

Meet the employers

RONDO Gumieniak

Available practice dates:
- 02.10.2023 - 27.10.2023
- 02.04.2024 - 29.04.2024

Application for practice program

The form will be sent to the Practice Manager of the Technical School Complex. Reymonta in Czartajew. The decision to enroll a student in an internship with a selected employer on a specific date is made by the Practice Manager, based on the applications sent and the availability of places.

The owner of the Portal is Zespół Szkół Technicznych im. W. St. Reymonta in Czartajew (Dluga Street 130, 17-300 Czartajew)

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