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Scenario from a practical lesson

for the profession: COMMERCIAL TECHNICIAN

Qualification: HAN.02 – Conducting commercial activities

Class: IV

Number of hours: 5 hours

Place of holding classes: Traffic circle Gumieniak W., Marciniak W. and Swajda P. General Partnership.

Topic of practical classes: Adheres to the principles of culture and ethics in the performance of professional tasks

Unit Themes:

  • Rules and procedures in the trade working environment
  • Rules of social intercourse in the work environment
  • Standards of customer service in the enterprise

OVERALL OBJECTIVE OF THE CLASS:

Formation of personal and social competencies necessary for the implementation of professional tasks.

OPERATIONAL OBJECTIVES:

The student can:

  • Apply the principles of culture and ethics in trade,
  • deal with stress,
  • Communicate effectively and assertively,
  • work as a team

ACTIVITY OBJECTIVES:

Cognitive: Familiarizing students with the principles of personal culture and professional ethics

Educational: Students’ understanding of the impact of personal culture and professional ethics in the workplace

Educational: Creating proper ethical behavior in the work of a trader

IMPLEMENTATION METHODS:

  • Instruction
  • Practical exercises

TEACHING METHODS:

Analyze practical solutions during interview observation, documentation and compare them with the knowledge and skills acquired at school

TEACHING RESOURCES:

  • Multimedia presentations;
  • Teaching videos and e-resources;

FORM OF TEACHING:

  • Individual and group exercises

The owner of the Portal is Zespół Szkół Technicznych im. W. St. Reymonta in Czartajew (Dluga Street 130, 17-300 Czartajew)

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