Scenario from a practical lesson of a sales technician – 11 scenario HAN01 – Czartajewnorway.edu.pl

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Scenario from a practical lesson

for the profession: COMMERCIAL TECHNICIAN

Qualification: Qualification HAN.01 -Conducting sales.

Class: III

Number of hours: 13 hours

Place of holding classes: Traffic circle Gumieniak W., Marciniak W. and Swajda P. General Partnership.

Topic of practical classes: Fulfills customer orders in various forms of sales

Unit Themes:

The procedure for processing a customer order
Documentation related to the circulation of goods
Additional activities related to the implementation of the order

OVERALL OBJECTIVE OF THE CLASS:

Improve sales skills in practice

OPERATIONAL OBJECTIVES:

The student can:

Carry out orders placed in various forms,
Accept and fulfill an order for goods,
accept payment for the goods in accordance with the rules,,
issue the goods purchased by customers after packaging them properly,
Use equipment and store and warehouse facilities, office equipment,
Use specialized software to record merchandise turnover and document sales.

ACTIVITY OBJECTIVES:

Cognitive: Familiarize students with the rules that apply when selling goods
Educational: Mastery of sales and merchandising skills.
Educational: Formation of ethical attitudes

IMPLEMENTATION METHODS:

Demonstration with explanation
Practical work

TEACHING METHODS:

Practical method in natural working conditions under the supervision of the practice supervisor

TEACHING RESOURCES:

Computer with software used in the enterprise,
Goods available at the trading company

FORM OF TEACHING:

Individual and group exercises